Discount and Rewards Terms & Conditions

To qualify for Points you must register for a Favoured London account. To create an account select the Account option in the top right section of the page. 

Points cannot be used in conjunction with any other offer.

Purchases made using guest checkout will not add points to your account, please ensure you are signed in to earn your points for every purchase. Favoured London cannot add on points post purchase. 

Delivery charges are not included when calculating your earned points. You do not earn points form the delivery charges.

When redeeming points, the delivery fee will not be included in the discount given.

Any points accrued from purchases that are later returned will be automatically removed from your account. 

Only one loyalty voucher can be used per order, the maximum to redeem is a £50 voucher (5000 points required for this value). 

Points are redeemable online at www.favouredlondon.co.uk, and pop-up locations (please ensure you provide your e-mail address to the sales representative to ensure points are accrued during the transaction). 

Each point is equal to £0.01p and cannot be exchanged for cash. 

Points are valid for 12 months, if you have not spent your accrued points in a 12-month period your point balance will be reset to 0.

Once you reach a redeemable number of points, a voucher will be made available for you to spend. The minimum point value to reach the spend threshold is 500 points. 

Purchases of gift cards, and purchases made using gift cards do not qualify for points.

You cannot collect multiple points for performing the same action, such as, following us on social media.

Favoured London may transfer, cancel, withdraw or alter NFD Points at any time, including these Terms and any Loyalty Love account, without notice.

Favoured London Love launched on 24/03/2025. Never Fully Dressed allocated every account with the 500 points for customers who had placed an order in the previous 12 months at point of launch. This cannot be altered.

By signing up to the REWARDS programme you agree to receive emails relating specifically to the programme. These emails are designed to include content relating to your rewards, your points balance and news relating to the points programme. You can unsubscribe at any time by visiting the Account section of the website and updating your preferences. For further information relating to how we process and use your personal, please refer to our Privacy Policy.